Shopping at a local mall can be a disastrous experience at times: congested parking lots, out-of-stock merchandise, indifferent sales help, and very long checkout lines. In a near future, customers will enjoy more retail alternatives than ever before, from 3D-scanning and virtual reality to artificial intelligence (AI).
Every year, Peter Diamandis ruminates on the kinds of technology ready to leap from “deceptive” to “disruptive.” In this video, he explores virtual reality as an innovation ready to take the leap. In short, expect a lot more action on the virtual and augmented reality front in retail. From prepurchase through postpurchase, emerging technology is about to redefine “convenience” for customers.